Refund and Returns Policy
Last Updated: [10/01/2025]
We want you to be satisfied with your purchase from ELITESHOP LLC. This policy outlines our refund and return rules.
1. Return Eligibility
You may request a return if:
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The item is unused and in original packaging
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A request is submitted within 30 days of delivery
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The product is defective, damaged, or incorrect
Certain products may be non-returnable (e.g., digital goods, custom items).
2. Refund Process
Once your return is received and inspected:
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Approved refunds will be issued to the original payment method
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Refunds may take 3–7 business days to appear, depending on your bank
3. Non-Refundable Situations
We cannot offer refunds for:
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Items returned after 30 days
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Items damaged by customer misuse
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Reduced-price or clearance items
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Shipping fees (unless the issue is our fault)
4. How to Request a Refund
Contact us at info@eliteshopllc.shop with:
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Order number
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Reason for return
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Photos (if applicable)
Our team will provide instructions and a return address.
